Refund policy
Return and Refund Policy
At Beardmint, we want you to be satisfied with your purchase. This Return and Refund Policy explains how returns, exchanges, and refunds are handled for orders delivered within the United States.
30-Day Return Window
You may request a return within 30 days from the date your order is delivered. All products, including discounted and promotional items, are eligible for return. We do not exclude any products as final sale.
To begin a return, contact us at support@beardmint.shop and include your order number, the product you wish to return, and the reason for the return.
Return Conditions
Returned products should be in their original condition and include all accessories, manuals, components, and original packaging supplied with the order.
You may carefully inspect the product after delivery. Products that have been damaged through misuse, improper assembly, unauthorized modification, or neglect may not qualify for a full refund.
Free Return Shipping
Return shipping is completely free for eligible returns within the United States. After you contact us and your return request is confirmed, we will provide return instructions and a prepaid return shipping label.
Do not send a product back before receiving return instructions from us. Returns sent without prior authorization may experience processing delays.
No Restocking Fees
Beardmint does not charge restocking, handling, or return processing fees.
Damaged, Defective, or Incorrect Products
Please inspect your order after delivery. If your product arrives damaged, defective, incomplete, or different from what you ordered, contact us as soon as possible at support@beardmint.shop.
Include your order number and clear photographs or videos showing the issue. We will review the request and arrange a free replacement, exchange, or full refund when appropriate.
Exchanges
If you would like a different product, contact us to request a return. Once the return is accepted, you may place a new order for the product you prefer.
If you received a damaged, defective, or incorrect product, we may arrange a direct replacement at no additional cost.
Refunds
Once your return is received and inspected, we will notify you about the refund status. Approved refunds will be issued to the original payment method.
Your bank or payment provider may require additional time to process and display the refund in your account. Processing times depend on the financial institution and are outside Beardmint’s control.
Original Shipping Charges
Return shipping is free. Any original shipping charge paid at checkout is non-refundable unless the product arrived damaged, defective, incomplete, or incorrect.
Order Cancellations
If you need to cancel an order, contact us as soon as possible. We will attempt to cancel it before processing or shipment.
If the order has already been shipped, it cannot be canceled, but you may request a free return after delivery under this policy.
Refund Delays
If you have not received an approved refund, first check your bank account and contact your card issuer or payment provider. If the refund is still missing, contact us at support@beardmint.shop for assistance.
Contact Information
Beardmint
Email: support@beardmint.shop
Phone: +1 (760) 869-1244
Address: 2311 S Hillside St, Wichita, KS 67211-5631, United States

