Shipping policy

Shipping Policy

This Shipping Policy explains how Beardmint processes and delivers orders within the United States.

Shipping Destinations

Beardmint ships to eligible addresses within the United States. Available shipping services and any applicable charges will be displayed at checkout after you enter your delivery address.

We currently do not offer international shipping through our website unless an international destination is specifically available at checkout.

Order Handling Time

Orders are processed within 1–2 business days after payment is successfully confirmed.

Business days are Monday through Friday and exclude Saturdays, Sundays, and federal holidays.

Orders placed on weekends or holidays will begin processing on the next business day.

Delivery Time

After the order has been processed, estimated delivery within the United States is 3–5 business days.

The estimated total time from placing an order to delivery is generally 4–7 business days, including handling and transit.

Delivery times are estimates and may vary because of weather, carrier disruptions, holidays, high order volume, delivery location, or circumstances outside our reasonable control.

Shipping Charges

Any shipping charge will be clearly displayed at checkout before payment is completed.

Shipping costs may depend on the product, package size, delivery location, and available shipping service.

No additional shipping charge will be added after you complete checkout unless you request an address change or delivery service that results in an additional carrier fee.

Order Confirmation

After placing an order, you will receive an order confirmation at the email address provided during checkout.

Please review the order confirmation and contact us promptly if any information is incorrect.

Receiving an order confirmation means that we have received your order. Orders remain subject to payment verification, product availability, and fraud prevention checks.

Tracking Information

When your order ships, tracking information will be sent to the email address provided during checkout whenever tracking is available.

Tracking updates may require additional time to appear after the carrier receives the package.

If you have not received tracking information after the handling period, contact us at support@beardmint.shop with your order number.

Correct Shipping Address

Customers are responsible for providing a complete and accurate delivery address, including apartment, suite, unit, postal code, and telephone number where applicable.

Contact us as soon as possible if you need to correct an address. We will attempt to make the change before shipment, but address changes cannot be guaranteed after an order enters fulfillment.

Beardmint is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided during checkout.

Delivery Delays

Carrier delays may occasionally occur because of severe weather, transportation disruptions, holidays, local delivery conditions, or other events outside our control.

If an order is delayed, we will assist you in reviewing the available tracking information and contacting the carrier when appropriate.

A carrier delay does not automatically mean that a package is lost.

Lost Packages

If tracking information does not update for an extended period or your order has not arrived after the estimated delivery window, contact us at support@beardmint.shop.

We will review the shipment and work with the carrier to determine the appropriate resolution. Depending on the result of the investigation, we may arrange a replacement or refund.

Packages Marked as Delivered

If tracking shows that a package was delivered but you cannot locate it, check the delivery area, mailbox, building reception, household members, and nearby neighbors.

You should also allow a short period for carrier tracking to update, as some packages may be marked as delivered shortly before arrival.

If the package remains missing, contact us so we can help review the delivery with the carrier.

Damaged Packages

Please inspect your order after delivery.

If a product or package arrives damaged, contact us as soon as possible at support@beardmint.shop. Include your order number and clear photographs of the product, packaging, and shipping label.

We will review the issue and arrange an appropriate replacement, return, or refund at no additional cost when applicable.

Multiple Packages

An order containing more than one product may occasionally be delivered in separate packages.

When available, separate tracking information will be provided for each shipment. You will not be charged additional shipping fees because an order is divided into multiple packages.

Order Changes and Cancellations

Contact us as soon as possible if you need to change or cancel an order.

We will attempt to accommodate the request before processing or shipment. Once the order has been shipped, it cannot be canceled, but you may request a return after delivery according to our Return and Refund Policy.

Returns

Eligible products may be returned within 30 days from the delivery date.

Return shipping is completely free within the United States. We do not charge restocking fees, and no products are excluded as final sale.

Please review our Return and Refund Policy or contact us before returning a product.

Contact Information

If you have questions about shipping, delivery, or tracking, contact us using the information below.

Beardmint

Email: support@beardmint.shop

Phone: +1 (760) 869-1244

Address: 2311 S Hillside St, Wichita, KS 67211-5631, United States